Q: How can FAQ pages benefit my website?

A: Frequently Asked Questions pages (FAQs) allow visitors to interact with trained professionals and receive answers on important questions. Using a secure online form, visitors can submit questions to doctors, nutritionists or nurses. The questions are held in a staging area until answered and edited for privacy, then posted to the site. Answered questions remain online as a resource for all website visitors.

FAQ pages save time. Answer questions like “What is the phone number for billing?” or “What should I bring on my day of surgery?” on your website. Your staff can direct patients to your website for answers, eliminating the need to answer repetitive questions. Including relevant PDF forms with answers is another great time-saving tip.